At a time when many Development Centres do not run as well as they should, strategic advice is provided on the core process of all Centres: assessment, counselling and development planning. Each of these processes is covered in depth and, throughout, the experience of major companies such as Philips and Pilkington is drawn on to support and illustrate its points. The bigger issues, those which have major impacts on the effectiveness of the Centres, are the focus of the article; in many ways important new standards are set for companies using Centres.
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