US National Park Service personnel are resistant to training programmes derived from business and industry. The circumstances leading to development of a customised training programme are described – in particular the development and presentation of a simulation which was a key feature.
McDonald, M., Keys, B., Catroppa, F. and Patton, N. (1991), "Making Management Development Relevant with Simulations", Journal of Management Development, Vol. 10 No. 3, pp. 33-43. https://doi.org/10.1108/02621719110004367
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