Development Partnership – The Centre of Managerial Development in a Competitive Environment

Abstract

The Development Partnership, a vehicle for making managers at New York Telephone better in a new, competitive world is discussed. In less than a decade, New York Telephone evolved from a monopoly where emphasis was on service and cost reduction to a highly competitive organisation where emphasis shifted to meeting customer needs and revenue generation. The Development Partnership is a process whereby managers and their management subordinates design, for a calendar year, a plan to develop the skills the subordinate needs to become the best employee possible for the company and for their own self‐development.

Citation

Sutton, E.E. and McQuigg‐Martinetz, B. (1990), "Development Partnership – The Centre of Managerial Development in a Competitive Environment", Journal of Management Development, Vol. 9 No. 1, pp. 24-38. https://doi.org/10.1108/02621719010140619