TY - JOUR AB - Providing help through feedback is a key task of any manager. In the context of a performance management model, the ways in which managers can effectively provide ongoing performance feedback are explored. It is concluded that basic communication skills, such as attending, reflecting, exploring, self‐disclosing, and acceptance by the supervisor will enhance the effectiveness of feedback. VL - 9 IS - 3 SN - 0262-1711 DO - 10.1108/02621719010135110 UR - https://doi.org/10.1108/02621719010135110 AU - Hillman Larry W. AU - Schwandt David R. AU - Bartz David E. PY - 1990 Y1 - 1990/01/01 TI - Enhancing Staff Members′ Performance through Feedback and Coaching T2 - Journal of Management Development PB - MCB UP Ltd SP - 20 EP - 27 Y2 - 2024/04/23 ER -