TY - JOUR AB - Upward feedback surveys are a way to collect anonymous information from subordinates on management dimensions that are important to the organisation. In addition to being a source of information for development and performance appraisal, the information, when aggregated across managers, can be a needs analysis for establishing and updating a management curriculum – that is, a source of information about what development programmes managers need for improvement. Guidelines and issues in designing, administering, and evaluating a survey feedback process are focused on. Specifically, how to develop appropriate questions for a survey, administer the survey, feed back the information to managers, and evaluate the effectiveness of the process are considered. VL - 9 IS - 6 SN - 0262-1711 DO - 10.1108/02621719010001343 UR - https://doi.org/10.1108/02621719010001343 AU - London Manuel AU - Wohlers Arthur J. AU - Gallagher Philip PY - 1990 Y1 - 1990/01/01 TI - A Feedback Approach to Management Development T2 - Journal of Management Development PB - MCB UP Ltd SP - 17 EP - 31 Y2 - 2024/04/23 ER -