TY - JOUR AB - Purpose– The purpose of this paper is to increase the student's knowledge of the value chain and its importance in managing costs.Design/methodology/approach– The approach takes the form of a teaching case with practical implications, which also includes teaching notes.Findings– It is important to effectively manage a company's value chain. A clear understanding of the value chain, combined with effective management of all aspects of the value chain can often lead to a competitive advantage in today's business environment.Practical implications– A company can improve decision making with a clear understanding of the value chain.Originality/value– This case presents a practical and straightforward approach for instructors to explain the value chain concept and how important managing the value chain can be to the company's overall success. VL - 27 IS - 3 SN - 0262-1711 DO - 10.1108/02621710810858597 UR - https://doi.org/10.1108/02621710810858597 AU - Patten Lynne PY - 2008 Y1 - 2008/01/01 TI - The Joytoy Company: A teaching case on the importance of effectively managing the value chain T2 - Journal of Management Development PB - Emerald Group Publishing Limited SP - 265 EP - 274 Y2 - 2024/05/14 ER -