Expatriate development: the use of 360‐degree feedback

Abstract

This article first reviews the status of expatriate training and the need to evaluate the transfer of this training to expatriate managers on‐the‐job in a foreign culture. A multisource or 360‐degree feedback system is proposed as both a way to evaluate expatriate cultural training at the behavioral and performance levels, as well as a way to develop expatriates to make them more effective once in the local culture. A proposed expatriate management effectiveness questionnaire (EMEQ) is described in terms of its theoretical foundation and specific scales, and how it could be used in a multisource feedback program for the effective development of expatriate managers.

Citation

Luthans, K.W. and Farner, S. (2002), "Expatriate development: the use of 360‐degree feedback", Journal of Management Development, Vol. 21 No. 10, pp. 780-793. https://doi.org/10.1108/02621710210448048