Managing your diverse workforce through improved communication

Abstract

Diversity in the workforce has become a demographic reality across the globe. There has been some debate amongst academics and practitioners over how to deal with employee diversity. Many agree that organizations should aim to manage diversity rather than simply value it or rely on affirmative action policies. Proposes that improvements in supervisor‐subordinate communication will assist organizations toward the goal of managing diversity by promoting integration and equality in the workplace. Recommends two strategies for accomplishing better supervisor‐subordinate communication: managing personal growth and mentoring. The former may be implemented successfully in the short term while the latter takes a long‐term focus. Concludes that in order for any managing diversity program to succeed, managers and supervisors need to demonstrate their commitment to the program and to communicate the relevance, importance and benefits of such programs to all employees throughout the organization.

Citation

Sadri, G. and Tran, H. (2002), "Managing your diverse workforce through improved communication", Journal of Management Development, Vol. 21 No. 3, pp. 227-237. https://doi.org/10.1108/02621710210420291