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Leadership and trust facilitating cross‐functional team success

Sheila Simsarian Webber (John Molson School of Business, Concordia University, Montreal, Quebec, Canada)

Journal of Management Development

ISSN: 0262-1711

Article publication date: 1 April 2002

16926

Abstract

Cross‐functional teams (CFTs) have increased in use within a variety of organizations. While these teams claim to enhance organizational effectiveness, research has seen mixed results. This paper examines the challenges faced by CFTs and why these challenges facilitate the need for the development of a team climate for trust. Trust is discussed as a team‐level construct, an aspect of the “micro‐climate” that occurs within a team. Leadership actions particularly important to cross‐functional teams and the development of trust are offered as influential in creating a team climate for trust in cross‐functional teams.

Keywords

Citation

Simsarian Webber, S. (2002), "Leadership and trust facilitating cross‐functional team success", Journal of Management Development, Vol. 21 No. 3, pp. 201-214. https://doi.org/10.1108/02621710210420273

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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