The article aims to assess the long term future of the airline industry through analyzing data on service and safety for traditional and low‐cost airlines.
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
The article finds that low cost carriers can now boast the same safety levels as the traditional more expensive ones, but that they still receive considerably more complaints.
The authors predict that low cost carriers will continue to increase their market share, and offer suggestions as to how they may ensure they achieve this.
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.
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Emerald Group Publishing Limited
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