TY - JOUR AB - You’re on your way home and have been in Marks & Spencer’s for a pair of socks and a bottle of wine. On your way to the car, your Motorola phone rings and you’re asked to visit a supermarket for a pair of Levi’s and some groceries. “Get some Guinness, too, and a couple of Kit Kats,” is the message, and “Don’t forget you’re helping the children build things with their Lego later.” All’s well with the world and you’re eager to get home to the bosom of your family. Don’t those brand names we all know help create a comfortable feeling – a sort of security blanket that protects us from the dangers that lie in change and unfamiliarity? VL - 20 IS - 11 SN - 0258-0543 DO - 10.1108/02580540410567184 UR - https://doi.org/10.1108/02580540410567184 PY - 2004 Y1 - 2004/01/01 TI - How Guinness, Lego and others face a struggle: Failures at successful companies T2 - Strategic Direction PB - Emerald Group Publishing Limited SP - 4 EP - 6 Y2 - 2024/05/07 ER -