Perhaps the best summary of how ICP and the Co‐op Group handled their joint project in 2000 can be taken from an internal memo from ICP’s development manager: “please be prepared for the s**t to hit the fan”. The Co‐operative Group, one of the largest retailers in the UK, and ICL, which is now part of Fujitsu Services, were working together to install a common IT infrastructure at the Co‐op, following the merge between two strands of the retail group.
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