TY - JOUR AB - When people buy color TVs, there is one color they really look out for – green. Or so Sony found out in the mid‐1990s when a Dutch consumer magazine gave one of its models a poor environmental rating. Market share fell by 11.5 percent while that of competitors’ TVs which received good ratings increased by 57 and 100 percent. Sony’s response was an environmental policy using internal and external benchmarking to keep ahead of consumer demands and legal requirements. VL - 19 IS - 10 SN - 0258-0543 DO - 10.1108/02580540310499497 UR - https://doi.org/10.1108/02580540310499497 PY - 2003 Y1 - 2003/01/01 TI - Sony’s green machines: Electronics giant builds continuous improvement into environmental performance T2 - Strategic Direction PB - MCB UP Ltd SP - 16 EP - 18 Y2 - 2024/05/13 ER -