Automation pushes the envelope of postal mail handling efficiency
Abstract
Purpose
The purpose of this paper is to review the impact automation is having on improving the efficiency of handling all types of mail.
Design/methodology/approach
The paper presents information from in‐depth interviews with producers of postal automation equipment, visits to automated postal facilities and interviews of postal workers and individuals involved with postal automation over the past half century.
Findings
All three major classes of mail: envelopes, flats and cartons (parcel post) are now handled almost entirely automatically, including even reading the address.
Practical implications
Others with the need to handle large quantities of mail‐like items can see how automation has greatly increased the efficiency of handling such items.
Originality/value
The paper provides an expert insight into how automation innovation continues to reduce cost, improve accuracy and speed the logistics of handling letters, packets or flats and cartons.
Keywords
Citation
Bloss, R. (2013), "Automation pushes the envelope of postal mail handling efficiency", Assembly Automation, Vol. 33 No. 1, pp. 3-7. https://doi.org/10.1108/01445151311294595
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited