Development of a continuous improvement self‐assessment tool
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 November 1999
Abstract
During the 1990s a growing number of firms have been encouraging continuous improvement (CI) in all aspects of working life, and some impressive results have been achieved. However, the process of implementing CI is long and challenging. Companies need to know what progress they have made, and the outcome of any interventions, in order to consolidate and further develop CI. The CIRCA CI self‐assessment tool is a research‐based tool which helps users to make an objective assessment of CI in their company. It is designed to be used by any organisation regardless of size, industry, length of time working with CI, and the particular approach taken. The tool went through several phases of development, culminating in a paper‐based Version 3.0 in 1997. Since then further development and testing of the tool has taken place in the UK and abroad, and future plans include an electronic version.
Keywords
Citation
Caffyn, S. (1999), "Development of a continuous improvement self‐assessment tool", International Journal of Operations & Production Management, Vol. 19 No. 11, pp. 1138-1153. https://doi.org/10.1108/01443579910291050
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited