Forecasting in US firms: a role for TQM?

Gillian Rice (Thunderbird, American Graduate School of International Management, Glendale, Arizona, USA)

International Journal of Operations & Production Management

ISSN: 0144-3577

Publication date: 1 February 1997


Focuses on the implementation of forecasting systems and processes by large organizations. Reports the results of a survey of US firms which reveal that, despite advances in computer technology, judgemental forecasting continues to be the method managers prefer. Notes, however, that the incorporation of total quality practices appears to be having some impact on improving systematic approaches to forecasting.



Rice, G. (1997), "Forecasting in US firms: a role for TQM?", International Journal of Operations & Production Management, Vol. 17 No. 2, pp. 211-220.

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Copyright © 1997, MCB UP Limited

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