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Performance measurement system design: A literature review and research agenda

Andy Neely (Manufacturing Engineering Group, University of Cambridge, UK)
Mike Gregory (Manufacturing Engineering Group, University of Cambridge, UK)
Ken Platts (Manufacturing Engineering Group, University of Cambridge, UK)

International Journal of Operations & Production Management

ISSN: 0144-3577

Article publication date: 1 April 1995

Abstract

The importance of performance measurement has long been recognized by academics and practitioners from a variety of functional disciplines. Seeks to bring together this diverse body of knowledge into a coherent whole. To ensure that the key issues are identified, focuses on the process of performance measurement system design, rather than the detail of specific measures. Following a comprehensive review of the literature, proposes a research agenda.

Keywords

Citation

Neely, A., Gregory, M. and Platts, K. (1995), "Performance measurement system design: A literature review and research agenda", International Journal of Operations & Production Management, Vol. 15 No. 4, pp. 80-116. https://doi.org/10.1108/01443579510083622

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited