TY  - JOUR
AB  - This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/01443579910247383. When citing the article, please cite: Robert Johnston, (1999), “Service operations management: return to roots”, International Journal of Operations & Production Management, Vol. 19 Iss: 2, pp. 104 - 124.
VL  - 25
IS  - 12
SN  - 0144-3577
DO  - 10.1108/01443570510633657
UR  - https://doi.org/10.1108/01443570510633657
PY  - 2005
Y1  - 2005/01/01
TI  - Erratum
T2  - International Journal of Operations & Production Management
PB  - Emerald Group Publishing Limited
SP  - 1278
EP  - 1297
Y2  - 2024/04/24
ER  -