This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/01443579510083622. When citing the article, please cite: Andy Neely, Mike Gregory, Ken Platts, (1995), “Performance measurement system design: A literature review and research agenda”, International Journal of Operations & Production Management, Vol. 15 Iss: 4, pp. 80 - 116.
(2005), "Erratum", International Journal of Operations & Production Management, Vol. 25 No. 12, pp. 1228-1263. https://doi.org/10.1108/01443570510633639Download as .RIS
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