TY - JOUR AB - This paper reports the study of kaizen as practised in a selection of Japanese companies. After discussing the general understanding of kaizen and proposing a clear definition, the paper describes the methodology of the study, and presents findings from the research, taking Nippon Steel Corporation (NSC) as a base model and comparing this with the data from other companies. The development of kaizen activity in NSC is presented together with a description of the current nature of kaizen, which is compared with other firms in the steel and automotive industries to assess uniformity. The paper concludes that kaizen evolves uniquely within each organisation, following changes to the organisation's business environment. Detailed implementations vary considerably between organisations, but all rely on kaizen to achieve targets as an integral element in the operations management system. This yields insights into kaizen's sustainability, and points to its vulnerability to external economic conditions. VL - 23 IS - 12 SN - 0144-3577 DO - 10.1108/01443570310506704 UR - https://doi.org/10.1108/01443570310506704 AU - Paul Brunet Adam AU - New Steve PY - 2003 Y1 - 2003/01/01 TI - Kaizen in Japan: an empirical study T2 - International Journal of Operations & Production Management PB - MCB UP Ltd SP - 1426 EP - 1446 Y2 - 2024/04/24 ER -