TY - JOUR AB - Enterprise resource planning systems, if implemented successfully, can bestow impressive strategic, operational and informationā€related benefits to adopting firms. A failed implementation can often spell financial doom. Currently, most of the information about the failures and successes are based on reports on implementations in large manufacturing and service organizations. But enterprise resource planning vendors are now steadily turning their marketing sights on small and mediumā€sized manufacturers. The time is ripe for researchers to gather, analyze and disseminate information that will help these firms to implement their projects successfully. This research adopts a multiple case study approach to investigate the implementation process in small and midsize manufacturing firms in the US. The research focuses on implementation activities that foster successful installations and are developed using information gleaned from our field studies of four projects. Avenues for future research are also suggested. VL - 23 IS - 8 SN - 0144-3577 DO - 10.1108/01443570310486329 UR - https://doi.org/10.1108/01443570310486329 AU - Muscatello Joseph R. AU - Small Michael H. AU - Chen Injazz J. PY - 2003 Y1 - 2003/01/01 TI - Implementing enterprise resource planning (ERP) systems in small and midsize manufacturing firms T2 - International Journal of Operations & Production Management PB - MCB UP Ltd SP - 850 EP - 871 Y2 - 2024/04/19 ER -