TY  - JOUR
AB  - Before introducing the articles in this special issue, and taking the First World Conference on Operations Management as an example, the author proposes a new‐conference product, an innovation in service design and implementation. He describes nine key factors which need to be taken into account in order to achieve outstanding success in this kind of service.
VL  - 23
IS  - 1
SN  - 0144-3577
DO  - 10.1108/01443570310453235
UR  - https://doi.org/10.1108/01443570310453235
AU  - Machuca Jose´ A.D.
PY  - 2003
Y1  - 2003/01/01
TI  - POM facing the new millennium: Guest editorial
T2  - International Journal of Operations & Production Management
PB  - MCB UP Ltd
SP  - 6
EP  - 14
Y2  - 2024/04/26
ER  -