The authors are grateful to Paul Fitzpatrick for his research assistance.
S. Sohal, A., Moss, S. and Ng, L. (2001), "Comparing IT success in manufacturing and service industries", International Journal of Operations & Production Management, Vol. 21 No. 1/2, pp. 30-45. https://doi.org/10.1108/01443570110358440Download as .RIS
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