Modalities of self‐managing teams – The “must”, “may”, “can” and “will” of local decision making
International Journal of Operations & Production Management
Article publication date: 1 August 2000
This paper deals with the leeway organizations have to develop and design self‐managing teams by using a model containing four modal verbs: must, may, can and will. “Must” refers to the need for local decision making and is considered to be the result of diversity in environmental demand and variety in work processes. “May” pertains to organizational and work designs that facilitate local decision making. The skills and abilities of the workers are covered by the modal verb “can”, while “will” refers to the attitudes of the workers towards self‐managing teams. The model may help to find and realize a match between these “modalities”.
Molleman, E. (2000), "Modalities of self‐managing teams – The “must”, “may”, “can” and “will” of local decision making", International Journal of Operations & Production Management, Vol. 20 No. 8, pp. 889-910. https://doi.org/10.1108/01443570010332935
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