TY  - JOUR
AB  - This paper addresses issues met when designing, implementing, using and continuously updating performance measurement systems in manufacturing companies. The paper develops, from theory, a framework for analysing the implementation of a performance measurement system and uses this framework to interpret three longitudinal case studies. The paper concludes that specific processes are required to continuously align the performance measurement system with strategy. When these processes are combined with a well defined model of strategic success, the measurement system can enhance the strategic management process by challenging the assumptions and the strategy itself.
VL  - 20
IS  - 7
SN  - 0144-3577
DO  - 10.1108/01443570010330739
UR  - https://doi.org/10.1108/01443570010330739
AU  - Bourne Mike
AU  - Mills John
AU  - Wilcox Mark
AU  - Neely Andy
AU  - Platts Ken
PY  - 2000
Y1  - 2000/01/01
TI  - Designing, implementing and updating performance measurement systems
T2  - International Journal of Operations & Production Management
PB  - MCB UP Ltd
SP  - 754
EP  - 771
Y2  - 2024/09/22
ER  -