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Dynamics of performance measurement systems

Umit S. Bititci (University of Strathclyde, Glasgow, UK)
UTrevor Turner (University of Strathclyde, Glasgow, UK)
Carsten Begemann (University of Hanover, Hanover, Germany)

International Journal of Operations & Production Management

ISSN: 0144-3577

Publication date: 1 June 2000

Abstract

Begins by creating a vision for dynamic performance measurement systems and goes on to describe the background to the work. Develops a model for integrated and dynamic performance measurement systems. Provides a critical review of existing frameworks, models and techniques against the model. Identifies that current knowledge and techniques are sufficiently mature to create dynamic performance measurement systems. The use of the dynamic performance measurement system is illustrated through a case study. Concludes with a series of lessons highlighting further research and development needs.

Keywords

Citation

Bititci, U.S., Turner, U. and Begemann, C. (2000), "Dynamics of performance measurement systems", International Journal of Operations & Production Management, Vol. 20 No. 6, pp. 692-704. https://doi.org/10.1108/01443570010321676

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited