Discrimination and harassment in the United States Postal Service

Abstract

Briefly discusses the definition of discrimination before covering sexual harassment in more detail separating it into two types, quid‐pro quo and hostile environment. Outlines the position of the United States Postal Services in relation to the huge number of lawsuits filed against it over the last decades. Looks at ways the company sought to improve the situation, in particular, the Redress programme. Profiles the models of mediation employed by the service.

Citation

Hongchintakul, T. and Kleiner, B.H. (2001), "Discrimination and harassment in the United States Postal Service", International Journal of Sociology and Social Policy, Vol. 21 No. 8/9/10, pp. 184-191. https://doi.org/10.1108/01443330110789736