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Facilitating problem‐solving groups: a conceptual model

Elspeth McFadzean (Henley Management College, Henley‐on‐Thames, UK)
Terry Nelson (Strategic Interventions Limited, Central Milton Keynes, UK)

Leadership & Organization Development Journal

ISSN: 0143-7739

Article publication date: 1 February 1998

3078

Abstract

Groups are an integral part of organisational life. It is important, therefore, that these teams are managed both efficiently and effectively. One method of undertaking this process is to employ skilled facilitators who can support and direct the group’s processes. This paper discusses a method of facilitation that not only will help a problem‐solving group to remain structured and focused but will also help to encourage creative thought and output. A conceptual model has been developed which managers can use as a handy checklist or reference while undertaking the process of facilitation.

Keywords

Citation

McFadzean, E. and Nelson, T. (1998), "Facilitating problem‐solving groups: a conceptual model", Leadership & Organization Development Journal, Vol. 19 No. 1, pp. 6-13. https://doi.org/10.1108/01437739810368785

Publisher

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MCB UP Ltd

Copyright © 1998, MCB UP Limited

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