Crisis management: prevention, diagnosis and intervention
Abstract
This article deals basically with the dynamic environment of today’s businesses. Despite all of the efforts a company puts forth to scan the environmental issues, crises can occur and have to be managed. We have first reviewed several crises in businesses during the recent times, to define and identify the nature of a crisis. Then the anatomy of a crisis is presented schematically. Finally, by recommending certain preventive measures and interventions, the article concludes that acknowledging a crisis and communicating with the stakeholders are as important as planning the prevention, diagnosis, and intervention to solve crisis situations.
Keywords
Citation
Kash, T.J. and Darling, J.R. (1998), "Crisis management: prevention, diagnosis and intervention", Leadership & Organization Development Journal, Vol. 19 No. 4, pp. 179-186. https://doi.org/10.1108/01437739810217151
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited