TY  - JOUR
AB  - Suggests that an open‐door policy is one of the means organizations
use to improve communication with employees, enhance trust and
motivation, and reduce the need for unionization, though it is
problematic and difficult to implement. Points out that a major
difficulty is employees′ perceptions of the barriers that exist between
them and management; additional obstacles involve behavioural as well as
organizational issues. Discusses the pay‐offs associated with open‐door
policies, together with the difficulties and dangers involved. Outlines
the elements which characterize an effective policy and describes
examples of policies that have been demonstrated to work in practice.
VL  - 14
IS  - 2
SN  - 0143-7739
DO  - 10.1108/01437739310032665
UR  - https://doi.org/10.1108/01437739310032665
AU  - Shenhar Aaron
PY  - 1993
Y1  - 1993/01/01
TI  - Keeping Management′s Door Open: How to Establish an
Open‐door Policy that Works
T2  - Leadership & Organization Development Journal
PB  - MCB UP Ltd
SP  - 8
EP  - 12
Y2  - 2024/04/25
ER  -