Performance Improvement Intervention: Privatized and Public Sector Organizations

Abstract

United Kingdom employers in recently privatized and public sector organizations are relying heavily on management training as an intervention mechanism to increase employee productivity. A survey of south‐west organizations confirmed this increase in training activity. Managers, however, did not feel participation in training had contributed towards improving their performance. Respondents felt their organizations should give higher priority to other actions such as increased staff resources and better internal communication systems. Presents an Organizational Performance Policy Matrix which permits employers to determine whether restructuring of managerial roles or training has the potential to increase productivity.

Citation

Chaston, I. (1993), "Performance Improvement Intervention: Privatized and Public Sector Organizations", Leadership & Organization Development Journal, Vol. 14 No. 1, pp. 4-8. https://doi.org/10.1108/01437739310023854