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Predicting openness and commitment to change

Anuradha Chawla (Department of Psychology, University of Guelph, Guelph, Canada)
E. Kevin Kelloway (Department of Management, Saint Mary's University, Halifax, Canada)

Leadership & Organization Development Journal

ISSN: 0143-7739

Publication date: 1 September 2004

Abstract

Developed and tested a model of the change management strategies that predict openness and commitment to a large‐scale organizational change. Based on a sample of 164 employees, a partially‐ and a fully‐mediated model were compared with the former providing the best fit to the data. Communication and job security predicted openness and trust both directly and indirectly, via procedural justice. Participation predicted trust directly and indirectly but predicted openness to change only indirectly (via procedural justice). Turnover intentions were negatively predicted by openness and trust. Finally, turnover intentions predicted neglect. These results highlight the role of procedural justice perceptions in understanding organizational change.

Keywords

  • Justice
  • Organizational change
  • Communication
  • Change management

Citation

Chawla, A. and Kevin Kelloway, E. (2004), "Predicting openness and commitment to change", Leadership & Organization Development Journal, Vol. 25 No. 6, pp. 485-498. https://doi.org/10.1108/01437730410556734

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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