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Turning down the Heat: Empowering Staff to Deal with Aggression at Work

Sandi Mann (University of Central Lancashire, Preston, UK)

Leadership & Organization Development Journal

ISSN: 0143-7739

Article publication date: 1 June 2004

Keywords

Citation

Mann, S. (2004), "Turning down the Heat: Empowering Staff to Deal with Aggression at Work", Leadership & Organization Development Journal, Vol. 25 No. 4, pp. 389-389. https://doi.org/10.1108/01437730410538734

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited