TY - JOUR AB - The changing nature of work and the emergence of new forms of work organization present particular challenges to leadership and management. This special issue examines some of the challenges and issues in the relationship between technology, stress and satisfaction within call centre environments, the problems of remote leadership and the rise in contingent workforce. VL - 24 IS - 3 SN - 0143-7739 DO - 10.1108/01437730310469534 UR - https://doi.org/10.1108/01437730310469534 AU - Cartwright Susan PY - 2003 Y1 - 2003/01/01 TI - New forms of work organization: issues and challenges T2 - Leadership & Organization Development Journal PB - MCB UP Ltd SP - 121 EP - 122 Y2 - 2024/03/28 ER -