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The impact of executive coaching and 360 feedback on leadership effectiveness

Elizabeth C. Thach (Sonoma State University, Rohnert Park, California, USA)

Leadership & Organization Development Journal

ISSN: 0143-7739

Article publication date: 1 June 2002



Does executive coaching really work? Does it help improve leadership effectiveness and productivity? This action research study answers these questions by tracking the progress of 281 executives participating in a six‐month coaching and 360 feedback process. The results suggest that the combination of multi‐rater feedback and individual coaching do increase leadership effectiveness up to 60 per cent ‐‐ according to direct report and peer post‐survey feedback. Implications of the results for future executive development programs are discussed, and specific recommendations are provided.



Thach, E.C. (2002), "The impact of executive coaching and 360 feedback on leadership effectiveness", Leadership & Organization Development Journal, Vol. 23 No. 4, pp. 205-214.




Copyright © 2002, MCB UP Limited

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