A description of quality circles, their purpose and application is given, together with a brief reminder of their background and history. Examples of quality circles in use in Knowsley Careers Service, Warwickshire Public Libraries and Kodak (Merseyside) are used to illustrate them in working practices. Considerations, criteria and essential factors for success, which organisations should take into account before starting quality circles, are discussed as well as how to maintain commitment in a work situation.
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