TY - JOUR AB - Performance indicators are described as political tools in use, being largely subjective. Clear objectives, matching the benefits sought by various groups, will allow measurement of the right kind of outputs – not inputs which usually relate to cost‐effectiveness, not benefits. VL - 11 IS - 5 SN - 0143-5124 DO - 10.1108/01435129010143628 UR - https://doi.org/10.1108/01435129010143628 AU - Day Abby PY - 1990 Y1 - 1990/01/01 TI - PERFORMANCE INDICATORS: THE LIBRARIAN′S CHALLENGE T2 - Library Management PB - MCB UP Ltd SP - 24 EP - 28 Y2 - 2024/04/24 ER -