Research on reader self‐service in a public library

Abstract

Purpose

The paper aims to discuss the course of change and development of reader self‐service within public libraries in China.

Design/methodology/approach

The paper takes the form of a discussion of the issues.

Findings

The paper finds that self‐service has compelled librarians to change from “helping readers” to “helping readers to help themselves”.

Originality/value

The paper examines change and development in the public library service in China and analyses its inevitability and necessity, as well as pointing out some of the inherent problems.

Citation

Zhong, H. (2007), "Research on reader self‐service in a public library", Library Management, Vol. 28 No. 1/2, pp. 101-106. https://doi.org/10.1108/01435120710723581