Continuing professional development and workplace learning – 14: Communicating in times of change

Abstract

Purpose

The purpose of this paper is to examine the role of communication during organisational change.

Design/methodology/approach

The paper outlines five key rules for good organisational communication along with a suggested four‐phase framework for communicating effectively during times of change.

Findings

The paper finds that the role of communication during organisational change is important.

Originality/value

The paper provides a useful set of rules for good communication during organisational change.

Citation

Smith, I. (2006), "Continuing professional development and workplace learning – 14: Communicating in times of change", Library Management, Vol. 27 No. 1/2, pp. 108-113. https://doi.org/10.1108/01435120610647992