The purpose of this paper is to examine the role of communication during organisational change.
The paper outlines five key rules for good organisational communication along with a suggested four‐phase framework for communicating effectively during times of change.
The paper finds that the role of communication during organisational change is important.
The paper provides a useful set of rules for good communication during organisational change.
Smith, I. (2006), "Continuing professional development and workplace learning – 14: Communicating in times of change", Library Management, Vol. 27 No. 1/2, pp. 108-113. https://doi.org/10.1108/01435120610647992Download as .RIS
Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited