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A project to benchmark university libraries in The Netherlands

Hubert Laeven ((e‐mail: h.laeven@mailbox.kun.nl), formerly Director of Libraries, is a Researcher, Consultant and Interim Manager at the University of Nijmegen, Nijmegen, The Netherlands.)
Anja Smit ((e‐mail: Anja.smit@ubn.kun.nl) is the current Director of Libraries, at the University of Nijmegen, Nijmegen, The Netherlands.)

Library Management

ISSN: 0143-5124

Article publication date: 1 September 2003

1156

Abstract

In 1998 and 1999 a small group of Dutch university libraries started working together to develop a set of instruments for performance measurement through benchmarking. This article gives a short description of the project, the results, and the local implementation of the outcomes of the project at Nijmegen University Library.

Keywords

Citation

Laeven, H. and Smit, A. (2003), "A project to benchmark university libraries in The Netherlands", Library Management, Vol. 24 No. 6/7, pp. 291-304. https://doi.org/10.1108/01435120310486002

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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