Management musings 8: to see ourselves as users see us …
Maurice B. Line
(Maurice B. Line is a Consultant based in Harrogate, UK.)
222
Abstract
Libraries can be confusing institutions to users. Discusses the differences that may exist between the ways in which the staff and users perceive libraries in terms of design and layout. Suggests ways by which the staff may better understand difficulties that users face.
Keywords
Citation
Line, M.B. (2002), "Management musings 8: to see ourselves as users see us …", Library Management, Vol. 23 No. 6/7, pp. 338-339. https://doi.org/10.1108/01435120210432318
Publisher
:MCB UP Ltd
Copyright © 2002, MCB UP Limited