Extending the hybrid library to students on franchised courses: user profile, service implementation issues and management strategies
Abstract
Presents the main research findings of the HyLiFe Project in extending hybrid library services to students on courses franchised by the University of Central Lancashire. The franchised student user profile is presented, and its characteristics compared and contrasted with that of the distance learner. A discussion of issues arising during implementation considers the importance of the empowerment of the user to successful take‐up of the service, as distinct from superficial promotion. This empowerment is held to consist in the incorporation of required service use into course instruction and assignments and physical availability of the service on demand. The paper concludes with a discussion of the lessons learned from the management strategies adopted during the research, including how collaboration between HyLiFe and pre‐existing service could have been improved.
Keywords
Citation
Livesey, S. and Wynne, P. (2001), "Extending the hybrid library to students on franchised courses: user profile, service implementation issues and management strategies", Library Management, Vol. 22 No. 1/2, pp. 21-25. https://doi.org/10.1108/01435120110358790
Publisher
:MCB UP Ltd
Copyright © 2001, MCB UP Limited