Discusses the implications of activity in the UK which has resulted in the preparation of library plans, and the introduction of best value and benchmarking for public libraries. It provides a review of the distinction between benchmarks and process benchmarking; the development of benchmarking in the private and public sectors; annual library plans and best value, and the implications of the best value process for public libraries.
Favret, L. (2000), "Benchmarking, annual library plans and best value: the implications for public libraries", Library Management, Vol. 21 No. 7, pp. 340-348. https://doi.org/10.1108/01435120010338766Download as .RIS
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