TY - JOUR AB - Summarises some findings from recent empirical research into the factors influencing the incidence of claims of unfair dismissal to industrial tribunals. Using a paired comparison case study method it focuses, primarily, on small businesses and small establishments, seeking to explore significant variations. These include the presence or absence of written disciplinary procedures, their mode of operation, content and meaning, and management style and consistency. Qualitative insights include the prevalence of informal first approaches to perceived employee shortcomings and the influence of overall employee assessment in selective disciplinary action. Contrary to earlier research in small businesses it finds little principled management opposition or resentment to the introduction of written disciplinary procedures, with managers highlighting the assistance they give to them when taking disciplinary action. VL - 20 IS - 6 SN - 0142-5455 DO - 10.1108/01425459810247297 UR - https://doi.org/10.1108/01425459810247297 AU - Goodman John AU - Earnshaw Jill AU - Marchington Mick AU - Harrison Robin PY - 1998 Y1 - 1998/01/01 TI - Unfair dismissal cases, disciplinary procedures, recruitment methods and management style: Case study evidence from three industrial sectors T2 - Employee Relations PB - MCB UP Ltd SP - 536 EP - 550 Y2 - 2024/04/23 ER -