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TQM and the Management of Labour

Employee Relations

ISSN: 0142-5455

Article publication date: 1 January 1991

Abstract

Total Quality Management (TQM) looks like being one of the management fashions of the 1990s. In this respect the academic and prescriptive literature on TQM is reviewed. The factors which have encouraged organisations to introduce TQM are discussed and some of the implications for the management of labour outlined. It is suggested that TQM is consistent with a move towards human resource management.

Keywords

Citation

Wilkinson, A., Allen, P. and Snape, E. (1991), "TQM and the Management of Labour", Employee Relations, Vol. 13 No. 1, pp. 24-31. https://doi.org/10.1108/01425459110002349

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited