Managing human behaviour in the motor vehicles and parts industry

Abstract

Looks into sexual harassment complaints at Mitsubishi Motors in Illinois, USA, which could become the largest sexual harassment case in US history with nearly 500 female plaintiffs eligible to receive a total amount of US$150 million in compensation and damages. Mentions other foreign companies operating in the USA, which have been charged with violation of employee rights. Mentions Employment Practices Liability insurance, which protects companies against the costs of workers winning damages in cases of discrimination or wrongful discharge. Attributes some of these employee abuse problems to the lack of flow of information within a company’s communication network. Points out that most companies have got downward communication from top management to employees sorted out, but that other forms of communication are lacking. Suggests that this might be due to control, incompetence, lack of understanding and unfairness when dealing with various societal groups – all of which can cost organizations a load of money, particularly in the litigious USA.

Citation

Woods, R.L. and Kleiner, B.H. (1998), "Managing human behaviour in the motor vehicles and parts industry", Management Research News, Vol. 21 No. 9, pp. 10-15. https://doi.org/10.1108/01409179810781392