Recognizes that the employment service is an industry in which the employment agency is now more than just a service – it is now a business. Acknowledges that human resource management planning is key to match employee competency for an employer, as without employees nothing gets done. Looks at what employment agencies provide, e.g.: regular employment; contract services; temporary to hire; and payroll services. Concludes that employment agencies and human resource professionals should be in tandem to help the organisation to best use its process for change continuously.
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