TY  - JOUR
AB  - Purpose– Twitter is an important communication tool with college students. This article aims to emphasize that, while Twitter is useful for sharing information about the library, more can be learned from using it as a digital listening post.Design/methodology/approach– This is an essay style viewpoint.Findings– The paper reveals that Twitter is an important vehicle for disseminating information about a library to its community and as a means for maintaining good customer service.Originality/value– The paper provides useful information on an important communication tool for libraries.
VL  - 40
IS  - 2
SN  - 0090-7324
DO  - 10.1108/00907321211228264
UR  - https://doi.org/10.1108/00907321211228264
AU  - Bell Steven
PY  - 2012
Y1  - 2012/01/01
TI  - Students tweet the darndest things about your library – and why you need to listen
T2  - Reference Services Review
PB  - Emerald Group Publishing Limited
SP  - 217
EP  - 220
Y2  - 2024/04/26
ER  -