Thumbs up: a new definition of reference

Abstract

Purpose

The purpose of this editorial is to examine the changing nature of the role of reference services, and to work towards a new definition of the term “reference”.

Design/methodology/approach

The paper assesses the current situation and looks forward to a new definition of “reference”.

Findings

The paper finds that a new definition of “reference” holds great promise.

Originality/value

A definition of “reference” that takes into account the activities of a twenty‐first century reference librarian will serve to advance reference services and, by so doing, will both impact reference librarians' future and preserve and renew the value of reference librarianship.

Citation

Mitchell, E. and Barbara Watstein, S. (2008), "Thumbs up: a new definition of reference", Reference Services Review, Vol. 36 No. 1, pp. 5-6. https://doi.org/10.1108/00907320810851989